Quality policy - Acristalia

Quality policy

The ACR Group (Acristalia and Acristalamientos Especiales), a leader and pioneer in the glass enclosure sector, considers innovation and quality to be the foundation of all its actions. Our aim is to continue improving our processes, products and services, introducing innovations to increase the level of customer satisfaction.

In a highly competitive environment, we adapt and anticipate the needs of our customers and other partners. To do this, we rely on the commitment of all our employees, who are our main internal value. Their development, training and qualification improvement are mutually beneficial to us. Our excellent team of professionals, whose values include honesty, ethics, creativity, perseverance, great experience and flexibility, is at your disposal to solve any challenges proposed by our clients.

We maintain close collaboration and a climate of trust with our clients, suppliers, collaborators and institutions. We seek long-lasting relationships that are mutually beneficial. They are our internal driving force. We put prevention before correction. We analyse the risks caused by our processes and our environment and act to control them, anticipating any undesired situation. Consequently, we take advantage of the opportunities for improvement that we detect.

The ACR Group Management thanks all the collaborators for their efforts to date and counts on all of them to:

  • Continue to offer solutions to meet the needs of each client.
  • Keep complying with all the regulatory and legal requirements that apply to us, as well as adapting to the environment in which we operate.
  • Strengthen our international projection.
  • To maintain sustainable growth in order to provide a better response to our customers in a constantly changing environment.
  • Based on the continuous improvement of the management system, in the innovation of processes, products and services, considering the UNE EN ISO 9001:2015 standard as a reference.